Privacy Policy of Sylvara

Effective Date: 2025

1. Introduction

Welcome to Sylvara, a provider of AI devices, including smart household devices such as vacuum cleaners, air conditioners, cat water dispensers, and other essential AI-powered products available on the Domain sylvaris.tech. We are committed to protecting your privacy and processing your personal data in a transparent manner.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Contact details (name, email address, postal address, phone number)
• Account credentials and device identifiers
• Usage data and interaction logs
• Cookies and tracking information

3. Use of Information

Your information is used to:

• Deliver and optimize AI device functionality
• Communicate updates, support messages, and notifications
• Analyze usage patterns to improve our products
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your device and gather information about browsing and usage patterns. You can manage or delete cookies through your browser settings. Disabling cookies may affect the availability of certain features on our website.

5. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). The lawful bases for processing personal data include:

• Performance of a contract
• Consent where required
• Our legitimate interests in providing and improving services

Under GDPR, you have the right to access, correct, erase, restrict processing, and port your data. To exercise these rights, please use our Contact Form.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable laws.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Services

We may share data with trusted service providers for hosting, analytics, and cloud storage. These providers are contractually obligated to protect your information in accordance with this policy.

9. International Transfers

Your personal data may be transferred to and processed in countries outside your residence, including the European Union and Switzerland, where we ensure adequate safeguards are in place.

10. Your Rights

You have the following rights regarding your personal data:

• Access and obtain a copy of your data
• Request correction or deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• File a complaint with a supervisory authority

11. Contact Information

If you have any questions or requests, please contact us at:
Sylvara
Zuozerstrasse 44, 7524 Zernez, Switzerland
Phone: +41761408454
Business ID: CHE-757.652.222
Use our Contact Form for inquiries.

12. Changes to this Privacy Policy

We may update this policy in 2025. Any changes will be posted on this page with a new effective date.